means ... to try
- in the party empathize
- to think about when talking to
- the interviewer attention and interest towards bringing (nonverbal communication)
- my conversation partner feels accepted and understood
- problems
- discuss feelings let out [entlastet_Hilfe to help themselves through new perspectives ]
- provide security
paraphrasing (rewriting)
verbalization (feelings of the interlocutor mirror)
demands (what, how ?;... never: Why)
summarize (what arrived for me)
Clarify (comprehension questions Next run for me)
(keep conversation going)
weighing
Error Active listening
come ... most often when the listener the momentary feelings of the other party can not follow or is unable to understand or to keep out his own feelings tries.
- trivializing (play down -> "Wars not so bad")
- diagnose (drawers thinking, generalize)
- conducting (the "only" pretend right solution -> inhibits independent thinking)
- examine ( targeted questions, manipulate determine the direction of conversation /)
- interpret (particular interpretation of the problem)
- moralizing (through moral approach to put pressure, role behavior demand)
- and more ...
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